Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 44693 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 21654 Views
  • 19 replies
  • 2 kudos

Resolved! How to order a Trial SIM?

I use SMARTY, but they don't provide anything except whatever my AOSP-derived OS classifies as 3G (rather non-specific, considering the myriad implementations https://en.wikipedia.org/wiki/3G#Overview lists) where I live. Consequently, I want to try ...

Resolved! Keep old number

I recently got an o2 sim. I did everything it told me to do to keep my old number, but now I can not make or receive calls etc

Gardner43 by Level 1: Joiner
  • 241 Views
  • 2 replies
  • 0 kudos

Data

I have no data, i bought a bolt in but still no data 

Geri2 by Level 1: Joiner
  • 145 Views
  • 2 replies
  • 0 kudos

O2 has gave me hell for the past month

so my mum passed away on 22nd December and I have been in contact with O2 because she has £515.38 credit on her phone as she always topped up £20 a month and never really used her phone, she has been a loyal customer with O2 for 17 years but I have b...

Alana_xo by Level 1: Joiner
  • 913 Views
  • 18 replies
  • 0 kudos

Resolved! Plan change

Hello, i have changed my plan to 30 gb from 10 gb. And i paid it. It says it will start at 19 february. But i changed because i need that. I can not start my tariff now. And i topped up my balance but still took money from my credit card

Ezg626 by Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos

Cancel recurring card payment

Hi Community I have a problem with my rolling plan - o2 have taken the money but didn't renew the plan, so I have no tariff and I am out of pocket. The o2 helpline staff have been zero help - up to five calls now but all they want to do is sell me mo...

Nicky342 by Level 1: Joiner
  • 327 Views
  • 4 replies
  • 0 kudos

Resolved! Using mobile data abroad (via a huawei wifi box. Not a phone)

Hi, we are visiting France from the UK in a camper van and have always had grief with this huawei wifi box wheneverwe go abroad. In the wifi router website it is showing constant 3 or 4 bars 3G connection to the bouygues telecom cell tower and is con...

Helen29 by Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Any suggestion before I flush this phone down the toilet?

For many days I haven't been able to receive calls on my PAYG mobile, which has about £18 credit. The caller waits about 20 seconds, then is informed that I can't take the call and goes straight to answerphone. Later, I receive a missed call SMS. 95%...

ThePig by Level 1: Joiner
  • 860 Views
  • 14 replies
  • 0 kudos

Resolved! Mobile Data

I have an O2 account where I pay as and when required. I.e. not paying monthly but when my credit gets low. I have never used mobile data but if I did what would it cost per day and how much data would this give me. Also if I used my phone abroad in ...

Foldart21 by Level 1: Joiner
  • 408 Views
  • 6 replies
  • 0 kudos