Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Can get through to my sons number since Sunday have tried from different phone but still won't connect what is going.
Hi, Recently I've started getting very frequent texts from O2 about offers that are of no use to me. I've tried to reply to the text directly but that doesn't work. I've tried calling 2220 as suggested in the text, but that doesn't work either. And I...
Outgoing calls within EU are restricted for no reason. What to do?
I can not make a call to Europe from my mobile
I have been told by O2 'Help' (real person) that Wi-Fi calling is not available to Pay as You Go customers. I have not found anything on the O2 web site to confirm this. Is it really true? I'm on 'Classic' PAYG as my usage is well below £5 a month.Ou...
I need a new sim please. I think I have kept using my old sim each time I upgraded, but my phone is constantly conking out, I’m not receiving messages and usage is just appalling so maybe it’s the sim…
I'm a bit confused.I got a new PAYG number, and I'm trying to add it to my account but every time I get an error: Sorry – you can't add any new Pay As You Go numbersThis might be due to a technical issue. Please try again. This has been going on for ...
I want to buy a SIM card for a friend who is coming over to the UK for a trip, and I've noticed that the monthly rolling plans work out cheaper than the Big Bundles. Is there a way for me to stop a rolling plan from renewing itself on the My O2 onlin...
Hi all, I’ve got a Nokia 3210 (2024), bought new from the O2 shop in Torquay this February. Recently I’ve noticed that when I make a call, it takes a while to dial, then switches to 2G. As soon as the call ends, it jumps back to 4G. I ran the compati...
Hi I am going to India on holiday which is the cheapest way to make and receive calls/text thanks
