Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 48320 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24103 Views
  • 19 replies
  • 2 kudos

Are O2 customer services unable to help 'Classic PAYG' customers?

My phone SIM is a ‘Classic Pay As You Go’ type and I am trying to get O2 to disable balance notification pop-ups that are shown after every call.I rang customer services (4445 using my O2 phone) three times. The first two times were answered by someo...

O2 Notification.png
wiganken by Level 1: Joiner
  • 2398 Views
  • 23 replies
  • 0 kudos

£30 rolling plan

Hi I’ve had the £30 bundle rolling plan but it’s not gone on my phone

Michellr by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

Activate sim

Hodo by Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos

Send code by email instead of sms

Hi there,I am overseas at the moment. Can you send me a code by email to update my O2 account and top up?

GraC by Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos

Cancel

Living in America now is 3 months and want to cancel my monthly top up SIM card

Tiernan by Level 1: Joiner
  • 152 Views
  • 2 replies
  • 0 kudos

Resolved! No internet connection since porting number from 3

Bought a PAYG sim with8GB data for my new iPhone 14.It was working OK until I ported my number from 3.Since then I have no internet connection, I can make calls and send and receive texts but nothing else.I’ve spoken to customer services three times ...

Data

Hi - how can i check how much data i use each month on my sim only contract?

lloydyyzz by Level 1: Joiner
  • 122 Views
  • 2 replies
  • 0 kudos

Sim deals

I have a pay monthly sim deal can I cancel this deal as lI will be locating a phone to a different area and 02 reception is not very good

Beeza by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos