Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52459 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26467 Views
  • 19 replies
  • 2 kudos

Customer service refusing to give PAC code

I recently purchased an O2 PAYG sim which I haven't topped up yet. I want to move my number back to a different provider, but can't get the PAC code. Texting 65075 is not working and going through MyO2 has led to an error message that recommends me c...

chdibbles by Level 1: Joiner
  • 2143 Views
  • 10 replies
  • 0 kudos

Cancel sim for number ending 353

Hello, I lost this mobile in July 2022 in Spain. why am I receiving a bill for it? I want to cancel this sim. NOW

VC4 by Level 1: Joiner
  • 115 Views
  • 3 replies
  • 0 kudos

SIM Deactivated

I've had trouble with my existing SIM not working abroad so O2 are going to send me a new one.It's not arrived yet but O2 have already deactivated my old SIM! When my new SIM arrives, will I be able to activate it? I seem to recall some texts have to...

otronics by Level 1: Joiner
  • 138 Views
  • 2 replies
  • 0 kudos

Big Bundle

Hi, I just moved to o2 pay as you go and have the £20 sim, how do I upgrade to the 120gb that my sim says it has as I only have 40gb right now

aleishaxx by Level 1: Joiner
  • 248 Views
  • 3 replies
  • 0 kudos

International call charges

Hi, in my latest bill I’ve been charged international calls while abroad but I haven’t received or made any calls whilst travelling. I’ve got a local sim and only make calls via what’s app on the wifi.i have the o2 data switched off. can you please i...

Soph1a9 by Level 1: Joiner
  • 190 Views
  • 2 replies
  • 0 kudos

Sim

It won’t let me top up my new sim

Tya by Level 1: Joiner
  • 121 Views
  • 1 replies
  • 0 kudos

Resolved! Hello

Hello I just paid my new tariff which is for the 17th of December I wanted this tariff to start today seen as though my data has finished please can you help me and change the tariff date as soon as possible so I can use data this is very important f...

Alandm by Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos