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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 52808 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26707 Views
  • 19 replies
  • 2 kudos

Resolved! CLASSIC PAY AS YOU GO REQUEST

I have been a loyal customer with O2 since the year dot. My main phone is a pay monthly and I have 3 other phones on Classic Pay as You Go which get topped up regularly; all managed on MyO2. I do not need data on the pay as you go phones; hence no "B...

Balance notification

Hi,I telephoned 4445 and asked for the balance notification that appears after every call you make or text you send to be disabled. They assured me it had so why oh why am i still getting them. Im on a pay and go tariff and calls and texts are free, ...

Baz65 by • Level 1: Joiner
  • 301 Views
  • 3 replies
  • 0 kudos

O2 app

My O2 app is not working and I was wondering if its a general issue with everyone

Resolved! Switching to 02

Hello I want to switch to 02 but want to keep my number 

Resolved! Activate sim

Hi please how activate my new sim pay as go 

Lukas1996 by • Level 1: Joiner
  • 253 Views
  • 1 replies
  • 0 kudos

Contract phone delivery

Hi there, i ordered a contract phone on Friday. i keep getting this text “O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carrier will text you with updates. Thanks.” i was ...

Shanny98_ by • Level 1: Joiner
  • 532 Views
  • 5 replies
  • 0 kudos

Rejoin O2

Hi I just spoken to someone today to rejoin out using my SIM card I got from you

GGOneLove by • Level 1: Joiner
  • 127 Views
  • 1 replies
  • 0 kudos

Airtime

Can you cancel the airtime part of the contract but keep paying the device part?

Can’t receive a call

I can't make and receive calls. I'm in Poland, I charged £30 before leaving and my phone not working

Wkurzony by • Level 1: Joiner
  • 144 Views
  • 1 replies
  • 0 kudos

Apple watch

I ordered a new Apple Watch yesterday but can’t find when it’s getting delivered

Lodge87 by • Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos
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