What on earth is going on with web top up. I have used web top up for many years without any issues to top up mine and my wife's account until yesterday, when I tried three times with two different cards only to get a message that the payment was blocked and to contact my bank.
We contacted customer services to be told that my bank had blocked the payment, which is ridiculous, I immediately contacted my bank who confirmed there was no issue from their end and it is O2's security that is blocking the payment. I tried again this morning with the same result and in the end had to use one of my other bank accounts.
I would be grateful if somebody can tell me what on earth is going on because I certainly won't be going through all this hassle every month in future.
