on 07-12-2023 17:07
I change network to o2 few months ago but still I am not able to log in to o2 app to check my balance or top up account
on 07-12-2023 17:14
Hi @malgorzata2
Welcome to the o2 Community forum
You will need to contact O2 customer services here
Guide: How to find help & contact O2
on 07-12-2023 17:15
Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
call them on 202 or use the social media link below
07-12-2023 19:11 - edited 07-12-2023 19:12
07-12-2023 19:11 - edited 07-12-2023 19:12