Solved: O2 Travel Opt out Bolt on

Anonymous · ‎05-12-2023

What exactly is the 02 Travel Opt Out Bolt on in my list of Bolt ons in the MyO2 app?

I've added it as a Bolt on thinking I would get 4p per mb in Switzerland and the 4 other countries included, but I notice in the Europe checker it says the standard rate in Switzerland is 4p per min and 4p per mb if you don't have 02 Travel, so what is the point of this bolt on?

MI5 · ‎05-12-2023

It gives you cheaper rates in non EU countries.

Makes no difference at all in EU.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-12-2023

@Anonymous

Switzerland is not in EU so it's only standard rates there.

One of those discussed on the other thread.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-12-2023

So do you recommend that I keep this Bolt on active on my phone?

MI5 · ‎05-12-2023

It gives you cheaper rates in non EU countries.

Makes no difference at all in EU.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-12-2023

Ok thanks. I'll keep it. 😀

MI5 · ‎05-12-2023

Good idea 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-12-2023

Hi @MI5 so just to make sure I'm on the right track the free O2 Travel opt out bolt when active means you don't pay the full £1.99 as you do normally with O2 Travel and when in those 5 countries, Switzerland etc you only pay the much cheaper standard rates 4p per min etc. Is that correct?

MI5 · ‎07-12-2023

@Anonymous

Yes, standard rates in any country if you opt out

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-12-2023

@MI5 Got it! Thanks very much your help @MI5 Here's wishing you a Happy Xmas

🎄🎄🎄🎄⛄☃️

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