cancel
Showing results for 
Search instead for 
Did you mean: 

New sim credit

blossom1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I’m trying to use my free credit for my new sim however the number provided  won’t allow me to top up the credit 

Message 1 of 3
69 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127431 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@blossom1 

You may need a voucher for the first top up.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
63 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 127431 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@blossom1 

You may need a voucher for the first top up.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
64 Views

madasaf1sh
Level 67: Unsung hero
  • 5599 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@blossom1 

 

I would try buying a voucher from your local shop, as sometimes the first top needs to be done via voucher... 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 3 of 3
62 Views