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New sim credit

blossom1
Level 1: Joiner
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I’m trying to use my free credit for my new sim however the number provided  won’t allow me to top up the credit 

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MI5
Level 94: Supreme
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@blossom1 

You may need a voucher for the first top up.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@blossom1 

You may need a voucher for the first top up.

Guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@blossom1 

 

I would try buying a voucher from your local shop, as sometimes the first top needs to be done via voucher... 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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