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My number hasn't transferred

starmaker
Level 1: Joiner
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I submitted on Thursday PM

How long will it take?

I would have thought it would be done by now

How can I check the progress?

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jonsie
Level 94: Supreme
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@starmaker 

It will be Tuesday at the earliest as number ports and transfers aren't done at weekends

You will receive a text informing you of the day of change and an approximate time

If you haven't received a text by Tuesday evening then you need to call customer service

All contact numbers are here::

Guide: Coronavirus Community Help and Support 

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jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

@starmaker 

It will be Tuesday at the earliest as number ports and transfers aren't done at weekends

You will receive a text informing you of the day of change and an approximate time

If you haven't received a text by Tuesday evening then you need to call customer service

All contact numbers are here::

Guide: Coronavirus Community Help and Support 

Message 2 of 2
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