custom-community-header-logo.text

AP10 · ‎21-07-2022

I pay £10 pm on the data Big Bundle, however, this month the debit was more than £10 from my O2 balance. I want to contact O2 to confirm what happened, but cannot find a way to do it.

MI5 · ‎21-07-2022

@AP10

Call 4445 from your O2 phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-07-2022

@AP10

Call 4445 from your O2 phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

Monthly £10 data Big Bundle payments

Charged twice and no proof of purchase

Sim card

Change from contract to pay as you go

Top up

eSIM activation