Moving abroad

[JorjaSimmons]

I have been travelling and am looking to move abroad out of the UK to Bali. I haven’t been able to use my data / make calls out here so I have been paying monthly for a service I can’t use. Can I put my direct debit payments on pause until I return to the UK and resume using my phone as usual. I have even gone to the extent of having an Indonesian sim, and I’m not using my O2 one currently so the monthly direct debits are wasted. 

[Bambino · Accepted solution]

@JorjaSimmons You cannot pause payments because you are abroad. You can pay off your device which will also cancel your air time but that's all you can do.

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...