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Moving abroad

JorjaSimmons
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I have been travelling and am looking to move abroad out of the UK to Bali. I haven’t been able to use my data / make calls out here so I have been paying monthly for a service I can’t use. Can I put my direct debit payments on pause until I return to the UK and resume using my phone as usual. I have even gone to the extent of having an Indonesian sim, and I’m not using my O2 one currently so the monthly direct debits are wasted. 

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Bambino
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@JorjaSimmons You cannot pause payments because you are abroad. You can pay off your device which will also cancel your air time but that's all you can do.

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
  • 24350 Posts
  • 1058 Topics
  • 3816 Solutions
Registered:

@JorjaSimmons You cannot pause payments because you are abroad. You can pay off your device which will also cancel your air time but that's all you can do.

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...

I DO NOT WORK FOR O2



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