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Issues with call 0300 number from abroad in Germany
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on 02-12-2020 14:00
Hi,
I'm on O2 UK pay as you go monthly. I can't call 0300 numbers to the UK from abroad in Germany. Keeps saying number doesn't exist which can't be true as it's the Home Office I'm trying to call...
I've tried adding +44
Anyone got any ideas? It's kinda urgent...
Emelia
Solved! Go to Solution.
Re: Issues with call 0300 number from abroad in Germany
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on 02-12-2020 14:07
The STD number for Germany is +49 (not +44 which is UK)
If you still can't get through you may have a spend cap on your account
https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges
Re: Issues with call 0300 number from abroad in Germany
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on 02-12-2020 14:10
Thanks - I'm in Germany trying to call the UK so I believe it's +44 ....
Thanks for info on the spend cap... perhaps this is it
Cheers,
Emelia

Re: Issues with call 0300 number from abroad in Germany
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on 02-12-2020 14:15
Sorry @Emeliajg1 . I misread your post. I blame my age.
Try the number leaving off the first 0 (from the 0300)
Re: Issues with call 0300 number from abroad in Germany
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on 02-12-2020 14:22
wooohoo it worked
thank you!
Re: Issues with call 0300 number from abroad in Germany
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on 02-12-2020 14:26
@Emeliajg1 Pleased to hear it @Emeliajg1