Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
It doesnt let me switch to the £10 big bundle can u help me do it?
Hi I have had £2.00 taken from my pay as you go balance and I was wondering how I can check who has taken this money? Many thanks
I have a Samsung Galaxy M10 on O2 PAYG. I am being charged for a software download despite having Wi-Fi setting "on". If I switch off "Access the internet through your mobile network" the download stops, it does not transfer to Wi-Fi. Can I get the d...
Hi everyone,I have a pay and go sim registered on my name which I got for a friend.He got his phone stolen,asked me to get it blocked which I did.I phoned up customer services to get a new sim sent out to get his number back.When I spoke to someone,I...
When I top up my mobile I no longer receive data only monetary value? What am I doing wrong? Have put £35 in today and still have 0.0MB of data
iMessage and FaceTime aren’t working or activating
I paid for a 6.50 bolt on (twice last night because o2 messed up . The 2nd one has not been added yet . It’s been 2 hours
Hi, I have found an old nokia 6230i which i had when i was on o2 network years ago. I want to use the phone again but with a different network, but the phone is locked on the o2 network. I have also moved the number that was associated with the accou...
why are you deducting £2.00 wen my phone is not in use very much
Is anyone experiencing debit/credit card denial issues when topping up? I have tried topping up using 2 different cards from different banks, and someone else has also tried and each time it says that the transaction was not accepted and to contact b...
