Customer Service Tel.No.

Klivey02 · ‎30-11-2020

I am leaving O2 and want to speak to someone about it. I requested a PAC code and the text I received said to call 202 from my mobile to speak to someone!! It doesn't work and I can't find a tel.no. anywhere on the O2 website???? Can anyone provide me with a no. to call and speak to a human being??

Bambino · ‎30-11-2020

@Klivey02 All numbers are here: Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

MI5 · ‎30-11-2020

@Klivey02

advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Klivey02 · ‎30-11-2020

Thank you this was really helpful and now all sorted.

Klivey02 · ‎30-11-2020

Thank you really useful.

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