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Li999 · ‎24-12-2023

i was wondering if there is a way to retrieve a list of incoming calls I've received this month as my call log history disappeared and a vital number i needed and didn't have saved is one i need access to

jonsie · ‎24-12-2023

You can only get a list of outgoing calls, sorry

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎24-12-2023

You can only get a list of outgoing calls, sorry

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎24-12-2023

@Li999

The only way to get anything on PAYG is via an subject access request, but as @jonsie says, it will only be outgoing calls and messages.

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