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I would like to top up online but I don't have a British account

Kalwas
Level 1: Joiner
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on ‎31-08-2023 09:27

on ‎31-08-2023 09:27

I have just arrived in the UK and bought the O2 SIM card. I wanted to top it up online but it does not allow to use any of my foreign cards and I don't have a British account yet. Is there anything I could do to top up my card or any other place where I can try to buy a top-up? An O2 branch is too far away from me. 

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Enlli
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‎31-08-2023 09:45 - edited ‎31-08-2023 09:46

‎31-08-2023 09:45 - edited ‎31-08-2023 09:46

With the first top up using a voucher is recommended 

Go to any O2 shop or anywhere you see the green top-up logo and ask for an O2 top-up. You can pay by cash or card. Then call 4444 free from your mobile, or 03456 062 277 from a landline, enter the number on your receipt and follow the instructions. Top up between £10 and £50. Your voucher will expire after twelve months.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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gmarkj
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on ‎31-08-2023 11:00

on ‎31-08-2023 11:00

Other ways to top up are in the guide below @Kalwas 

Guide How to Top Up (PAYG) 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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