I paid £20 for my daughters phone on a £15 a month bundle, now her credit is zero
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on 09-07-2020 12:55 - last edited on 10-07-2020 15:59 by Marjo
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on 09-07-2020 12:56
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on 09-07-2020 13:15
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on 09-07-2020 13:15
Credit is exchanged for allowances.
Check your MyO2 for remaining allowances http://www.o2.co.uk/myo2
Help on how bundles work here https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-07-2020 14:04
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on 09-07-2020 14:04
It sounds like you may have to call customer service

