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I can't top up

Olc
Level 1: Joiner
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on ‎23-07-2020 12:51

on ‎23-07-2020 12:51

I just got a new pay as you go sim but I can't top up using 4444 or online.
Is the system down or something?
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MI5
Level 94: Supreme
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on ‎23-07-2020 12:54

on ‎23-07-2020 12:54

@Olc 

You need a voucher for the first top up. 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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