on 23-07-2020 18:52
Solved! Go to Solution.
on 23-07-2020 20:41
on 23-07-2020 20:41
I can't see anything in the T&C's to say you can't hotspot on that tariff https://www.o2.co.uk/termsandconditions/mobile/big-bundles-terms-and-conditions
so the only other this I can think of is if they haven't ticked to box to say you are using aniPhone.
You'll have to call customer service to check that though on 4445 if you can get through.
Some other numbers to try here Guide: Coronavirus Community Help and Support
23-07-2020 19:07 - edited 23-07-2020 19:09
23-07-2020 19:07 - edited 23-07-2020 19:09
Not available on PAYG I'm afraid unless:
If you’re a Pay As You Go customer, you can now tether up to five devices on your iPhone if you have:
https://www.o2.co.uk/help/digital-services/personal-hotspot
edit to add link and phone detail.
on 23-07-2020 19:13
on 23-07-2020 19:13
on 23-07-2020 19:14
on 23-07-2020 20:27
on 23-07-2020 20:27
Check for any software or carrier updates @Robolous
on 23-07-2020 20:41
on 23-07-2020 20:41
I can't see anything in the T&C's to say you can't hotspot on that tariff https://www.o2.co.uk/termsandconditions/mobile/big-bundles-terms-and-conditions
so the only other this I can think of is if they haven't ticked to box to say you are using aniPhone.
You'll have to call customer service to check that though on 4445 if you can get through.
Some other numbers to try here Guide: Coronavirus Community Help and Support