This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Having unlimited PAYG minutes, but says top-up for a UK call

I-Man
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎30-04-2024 17:27

on ‎30-04-2024 17:27

I have the below plan activated:

—-

Your Tariff

£10 data Big Bundle

8GB of data, unlimited minutes and unlimited texts for £10 a month. Includes data rollover of up to 8GB a month.

—-

When calling to a UK mobile, it says I need to top-up. So, were are the unlimited minutes?

 

Call

From: 075 (O2)

To: 074 (Three)

 

My balance is 0GBP.

Message 1 of 3
413 Views
0 Kudos
2 REPLIES 2

Bambino
Level 86: Prestigious
  • 24385 Posts
  • 1059 Topics
  • 3818 Solutions
Registered:

on ‎30-04-2024 17:40

on ‎30-04-2024 17:40

@I-Man The Pay & Go customer service number is 4445. 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
404 Views

MI5
Level 94: Supreme
  • 151746 Posts
  • 650 Topics
  • 28842 Solutions
Registered:

on ‎30-04-2024 18:06

on ‎30-04-2024 18:06

@I-Man 

074 numbers could be a Jersey, Guernsey or IOM number, in which case, are not included.

https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges/jersey-guernsey-and-isle-of-...

Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
395 Views
0 Kudos
Top Kudoed Authors
View All
Top