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FREE10 not working: it looks like this offer isn’t for you

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rbobs13
Level 1: Joiner
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on ‎22-04-2020 20:09

on ‎22-04-2020 20:09

Recently got a PAYG sim with the £10 bundle deal. Got confirmation about the 15GB upgrade on data. Though when texting FREE10 to 21500 for the stated £10 free credit. I get the offer isn’t for you text response.

Getting through to customer service seems a challenge also.

Could someone please help me?
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jonsie
Level 94: Supreme
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on ‎22-04-2020 20:14

on ‎22-04-2020 20:14

This is happening regularly again

You need to call customer services @rbobs13 

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 95680 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎22-04-2020 20:14

on ‎22-04-2020 20:14

This is happening regularly again

You need to call customer services @rbobs13 

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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