Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎18-07-2019
Accepted Solution

FREE £5 on signing up

Haven’t received the £5 free for registratinh
Posts: 68,778
Topics: 545
Solutions: 3,380
Registered: ‎04-01-2009

Re: FREE £5 on signing up

Check these terms carefully and if you qualify by registering online for My O2 for the first time then call customer service if you are out of the five working days.

Free Credit 

  1. Eligible Customers who register for My O2 with an active O2 Pay As You Go number (“Registered Number”) for the first time during the Offer Period (a “Participant”) can get £5 Pay As You Go credit (“Free Credit”), added to the Pay As You Go balance of the Registered Number. 
  2. Free Credit can be used to purchase Pay As You Go tariffs or Bolt Ons but does not qualify as a “Top Up” for the purposes of calculating O2 Rewards or Top-Up values on selected tariffs (a full list is set out at Schedule 1). Free Credit is not refundable, transferable and cannot be exchanged for cash or other alternatives. 
  3. Free Credit will be applied within 5 working days following My O2 registration and verification of offer eligibility. O2 reserves the right to amend this Offer at any time which may include the substitution of the Free Credit for a suitable alternative.

Eligibility & Participation

  1. This Offer is open to O2 Pay As You Go customers who have not registered for a My O2 account before (“Eligible Customers”). 
  2. To participate, Eligible Customers must go online to o2.co.uk, to register for a My O2 account for the first time. App registration is excluded. To qualify the Registered Number must not have been linked to or registered with any other My O2 account before
  3. If more than one Pay As You Go number is registered at the same time only the first number registered, in consequential order, will be identified as the Registered Number.
  4. Only one Free Credit per qualifying My O2 registration. 
Level 23: Casual Specs
Posts: 2,995
Registered: ‎03-08-2018

Re: FREE £5 on signing up

Crickey @jonsie all I can say to that is PHEW🤔