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Data issue

Dolapo
Level 1: Joiner
  • 3 Posts
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Hello, I was on the pas as you go bundle, 10 pounds per month which expired, I topped up my account however, the amount wasn’t deducted immediately as it is usually done and I have been trying to figure out how to make it work but nothing seems to be working and in a bid to make things work, I mistakenly clicked on the 15 pounds big bundle. I would like to go back to my former 10 pounds per month pay as you go plan and for the automatic deduction. 



kind Regards 
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madasaf1sh
Level 78: King of Kings
  • 12127 Posts
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@Dolapo 

 

You will need to call Customer Services on 4445 or 0344 809 0202 and they should be able to help.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12127 Posts
  • 69 Topics
  • 3232 Solutions
Registered:

@Dolapo 

 

You will need to call Customer Services on 4445 or 0344 809 0202 and they should be able to help.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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