Hello, I was on the pas as you go bundle, 10 pounds per month which expired, I topped up my account however, the amount wasn’t deducted immediately as it is usually done and I have been trying to figure out how to make it work but nothing seems to be working and in a bid to make things work, I mistakenly clicked on the 15 pounds big bundle. I would like to go back to my former 10 pounds per month pay as you go plan and for the automatic deduction.
