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Cost of individual calls on PAYG

ChrisA1
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Hello

I've had to make a fairly lengthy call from abroad back to the UK and need to identify the cost of that particular call. However it's not obvious from either the app or the O2 website how to do that.

Can anyone possibly help?

 

Many thanks,  Chris

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MI5
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@ChrisA1 

You will need to contact O2 customer service for that.

4445 from your phone or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
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@ChrisA1 

Charges here https://www.o2.co.uk/international/using-your-phone-abroad-pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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ChrisA1
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Thanks. I actually have to send the company I rang a screenshot of the call cost taken from my account on the app or website. Do you know how I can do that?

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MI5
Level 94: Supreme
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Registered:

@ChrisA1 

You will need to contact O2 customer service for that.

4445 from your phone or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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ChrisA1
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Thanks very much, I'll try that.

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MI5
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You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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