Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Change tariff

Hello, I loaded £30 on my new sim for unlimited data, calls and text and now I got a message that only have 2gig left

Resolved! O2 WiFi Dongles

Hey, I have a question. Where can I get a WiFi dongle for O2 from in Cambridge? I'm wanting one as a computer cannot connect to a WiFi as the signal doesn't reach. The WiFi isn't with O2

store contacts on modern SIM?

My father-in-law has an old Doro Easy phone 612. He's 87 and both visually and hearing impaired. He is familiar with this old 2G phone and I got a new O2 Classic PAYG SIM for it October 2020. Recently the display broke, so unable to access contacts e...

Resolved! How to get a puk code

How do I get a puk code

Resolved! Topup

Topped up £10 voucher but can't get mobile data on it

Resolved! SIM WONT TOP UP

1

Resolved! balance

disable balance notifications

Resolved! Sim

Hi just topped up 10 pounds with a new SIM card . But it says my balance is zero?

Resolved! Lost sim abroad

I have lost my sim how can I purchase a new one

Resolved! £10 bundles

Hi I have just topped up my phone with £10 for my big bundle which I have had for last month since got the SIM card but for some reason it is telling me that I need to top up by £15 for then£15 bundle which I never selected and now it won’t let me ge...

O2

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