Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I have tried to connect my sim O2 here in Munich but it's working for 3 seconds after reboot my phone. I've followed all instructions I find in O2 but nothing. So frustrating
If I changed bundle I would get £5 freee credit but not received it
My teenage daughters both have payg sims in their phones. I tried to add £10 on each today. One was successful, the other wasn't. Used the same card for both... and also tried alternative card, but one number just doesn't want to top up. Both numbers...
Want new traffi
Hello I am pay as you go user and use 02 data big bundle £10 for 7gb data. My renewal date is 18th(today) and this month I will need more data so I requested to upgrade to £20 for 30gb data. My balance was £0 and when I have topped up today a value o...
My tariff for Data is 1p per Mb, but I wonder why I was charged 20p instead of 2p for 1.6Mb ?
Can someone please help and give me advice on how to speak to an 02 advisor to get 2 or 3gb data added to my number , they call it a gesture of goodwill or something z they do this as one offs , I dont have money to top up and I really need data to g...
I’m sure I won’t be the last person to do this. I topped up my partners phone & inadvertently typed 1 of the digits wrong. As I’d never done this before, phoned O2 & they said there was nothing that could be done. Found it a little odd that they can ...
Why have I just paid £10 to top up and only have £5 balance?
I bought my iphone with O2.I am not using that phone anymore and I want to give it to my mum that lives in Mexico.the phone doesn’t have a valid sim card as I changed a phone provider and got a new phone. how can I unlock the phone? Thanks
