Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi there, I have swapped to O2 on the 21st, I swapped because of the deal 14Gb and £10 free credit after the first top up. So I swapped and paid £10, from my O2 account I just see 7gb and when I send the SMS to get the £10 credit it says that they ar...
I have a ten pound bundle but my balance is currently zero I have unlimited calls etc but can't make any
I'm a foreigner, I'm traveling, I bought the sim card when I was in UK, now I'm in Spain. I can't install the app because it says it's not available for my country. To do the web topup I need a uk credit card, same for the top up by phone. What optio...
Ok so I have had the worst experience ever with O2. I planned on going on a trip to europe and originally in spain I was fine with my 15£ pay as you go plan. But now Im in the balkans and originally in croatia everything worked too. However on my way...
Airtime rewards
I have an O2 pay as you go SIM card that is fully topped up, and says that it supports call from Abroad. I'm currently in Switzerland, but when I try to call a Swiss number from Switzerland, I get a "Call Failed" notice. How do I make calls from abro...
I am a new client. I bought a sim card and I was expecting unlimited text and calls with 14 GB data for £10. I popped up £10 on 22/06 as asked.However I have only 7 GB data with no calls. Is it scam or fraud? I do not have access to any online suppor...
Hello, I have big bundle 15£ and want change for 20£ big bundle, you can help me?
Got a new SIM card that was 14g data unlimited calls and text for £10 a month. It arrived so I put the sim in, registered on myo2 and topped up £10. I got a text confirming I topped up £10 but on my o2 it’s showing I have 0 balance and that I have no...
Changed from the 7g data to the 14g data SIM card but it only gave me 7g wasted ages swapping my sim to get my old number back… spent hours sorting this out because o2 has the worst support system
