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Kingtomo · ‎23-11-2019

This is an android phone using giffgaff sim card on the o2 network. I am 62 years old and i need to get content control open can you remove content control from my phone please

MI5 · ‎23-11-2019

@Kingtomo

18+ adult restrictions (stops access to certain sites) can be removed with either a full UK driving licence or UK Passport. The tool can be found under your account settings https://giffgaff.com/settings#adultcontent Adult Content Control.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎23-11-2019

@Kingtomo This is not O2. This is a customer community. You need to speak to customer service: https://www.o2.co.uk/contactus

or: https://www.giffgaff.com/boiler-plate/contact

I DO NOT WORK FOR O2

MI5 · ‎23-11-2019

@Kingtomo

18+ adult restrictions (stops access to certain sites) can be removed with either a full UK driving licence or UK Passport. The tool can be found under your account settings https://giffgaff.com/settings#adultcontent Adult Content Control.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎27-11-2019

How is it going with this one @Kingtomo? Have you successfully removed the age restrictions or do you still need some help?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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