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Level 1: Joiner
Posts: 1
Registered: ‎21-09-2019
Accepted Solution

Content control

This is an android phone using giffgaff sim card on the o2 network. I am 62 years old and i need to get content control open can you remove content control from my phone please
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Level 67: Unsung hero
Posts: 15,343
Registered: ‎31-03-2010

Re: Content control

[ Edited ]

@Kingtomo  This is not O2. This is a customer community. You need to speak to customer service: https://www.o2.co.uk/contactus

or: https://www.giffgaff.com/boiler-plate/contact

I DO NOT WORK FOR O2



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Posts: 101,922
Topics: 550
Solutions: 12,993
Registered: ‎04-04-2012

Re: Content control

@Kingtomo 

18+ adult restrictions (stops access to certain sites) can be removed with either a full UK driving licence or UK Passport. The tool can be found under your account  settings https://giffgaff.com/settings#adultcontent Adult Content Control.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,016
Registered: ‎18-02-2016

Re: Content control

How is it going with this one @Kingtomo? Have you successfully removed the age restrictions or do you still need some help?  

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