This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Charged twice

Ivonna
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎20-10-2023 20:03

on ‎20-10-2023 20:03

So I bought rolling plan first time for 10£ was taken off from my card but rolling plan haven’t been set up. 
tried again and same issue. 
so I been charged 20£ total and did not get rolling plan. 
why is this happening, and can I get back my money please

20£ what I been charged but not get rolling plan 

 

regards 

ivonna

Message 1 of 2
290 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎20-10-2023 20:07

on ‎20-10-2023 20:07

@Ivonna 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
285 Views
0 Kudos
Top Kudoed Authors
View All
Top