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Changing Renewal date

szilard28
Level 1: Joiner
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on ‎28-05-2020 14:58

on ‎28-05-2020 14:58

Hi.Is everyone knows how to change the renewal date on a pay as you go bundle option? I would like to put earlier and top up my account for a new option because my allowance just runned out and I need a new plan in place. I am considering too expensive to buy any Adds On with data. Thank  you.

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MI5
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‎28-05-2020 15:10 - edited ‎28-05-2020 15:11

‎28-05-2020 15:10 - edited ‎28-05-2020 15:11

@szilard28 

You need to ask customer service to do it for you Guide: Coronavirus Community Help and Support 

Try this number first 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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