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Cancelling online order

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Tina5
Level 1: Joiner
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‎30-07-2022 21:26

‎30-07-2022 21:26

Hello, I ordered a phone for my daughter to be delivered to my house because we thought her phone had been stolen in Spain (where we currently are), however it’s now been found so I need to cancel the order I made earlier today. The order number is ms-121320394 can someone please help? Thanks.

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MI5
Level 94: Supreme
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‎30-07-2022 21:52

‎30-07-2022 21:52

@Tina5 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150696 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎30-07-2022 21:52

‎30-07-2022 21:52

@Tina5 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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