Cancel port in

WelshPaul · ‎01-11-2019

I have been trying all afternoon to contact o2 about canceling a port in request due to take place on the 4/11/19. Their phone lines just cut you off, their live chat is always offline or busy and their is no email address to email. How can I contact someone to cancel my port in request?

MI5 · ‎01-11-2019

@WelshPaul

There's currently a fault.

Please keep trying.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

WelshPaul · ‎04-11-2019

So I finally got through on live chat on 1/11/19 to cancel my port in request and they agreed to cancel it. I get a text this morning informing me that they are all set to move my number over to them today and it will be done by 6PM! Useless company!!! I will be getting my PAC number tomorrow and moving back to Vodafone for sure.

[Chat transript removed]

EmilieT · ‎05-11-2019

Good morning @WelshPaul, and sorry to hear you had some issues with your number port- how are you getting on with it all now? Do you need any further help?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

WelshPaul · ‎06-11-2019

No. I have ported back to Vodafone today.

O2

Cancel port in

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off