Solved: Can't top up pay as you go

Sandy0 · ‎06-05-2021

Hello. I can't top up my pay as you go sim card. When I dial the 4444 it says "wrong number". I am abroad and need to refill my account asap. Help please. Thx

jonsie · ‎06-05-2021

Have you tried topping up through My O2

Also try online through the website

From overseas use Skype or a landline to call 08456 062 277

Other ways to top up here

Guide How to Top Up (PAYG)

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎06-05-2021

Have you tried topping up through My O2

Also try online through the website

From overseas use Skype or a landline to call 08456 062 277

Other ways to top up here

Guide How to Top Up (PAYG)

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TheresaV · ‎12-05-2021

Hi there @Sandy0, did you manage to top up with the advice @jonsie has given above?

→ COVID-19 support - Help and support from O2 during the lockdown
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