Solved: Can't find new sim

Anonymous6636 · ‎28-01-2021

I currently have 2 PAYG sims which I manage on My O2.

I recently bought another sim which has just arrived, but I can't find the order in My Account?

Where can I find this new sim, so I can add it to My O2?

MI5 · ‎28-01-2021

You need to register the sim for a MyO2 account and then merge it with your current ones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-01-2021

@Anonymous6636

You need to register the sim for a MyO2 account and then merge it with your current ones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Can't find new sim

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