Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52642 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26577 Views
  • 19 replies
  • 2 kudos

Resolved! Moving from feature phone to smart phone

I have purchased my first smart phone. My current phone is an old Nokia 2720-fold. This uses a mini SIM, while my new Android phone needs a nano SIM. What is the best way to get a new SIM while keeping the odl phone number? Can I keep the old seem ac...

sadiq55 by Level 1: Joiner
  • 641 Views
  • 3 replies
  • 0 kudos

Why I am not getting X3 data?

I ordered a pay as you go SIM from O2 website for £10 data big bundle. The SIM was delivered and its package also advertise X3 data. I charged and activated SIM. £10 was automatically deduced to start 30day tariff.Why i got only 6Gb instead of 18Gb? ...

Resolved! What is happening with the network?

Last Saturday I bought a No-Contract SIM card at Tesco with a network powered by O2's 4G. I put £20 on it. It worked on Saturday but the network went down Sunday morning.I learnt from the O2 service status that "a nearby phone mast isn't working prop...

n4300 by Level 1: Joiner
  • 1229 Views
  • 8 replies
  • 0 kudos

USSD codes for barring

I've turned off the mobile data on my phone, but somehome it seemed to have leaked and costed me data usage. I'm 100% certain that I've never accidentally turned it on, and have been using wifi only. Is there a USSD code / short code to key in on dia...

Resolved! Suspect scam

Just received this text :O2:We were unable to process your latest payment. In order to avoid fees, please update your information via [Link removed]

Smyth by Level 1: Joiner
  • 714 Views
  • 1 replies
  • 0 kudos

Resolved! stop big%20bundle%20renewal

I have a big bundle sim with £10 of creditand do not want a big bundle for next month, it looks as if a renewal will happen if there is enough credit, how can I stop this and keep the credit for when I need it.

gada by Level 1: Joiner
  • 492 Views
  • 2 replies
  • 0 kudos

Roaming Spain - Please help !

Hi Community, I bought an O2 PAYG SIM (6GB for £10) from Amazon and had it delivered to Spain. I need a UK phone number because I am returning to the UK often and will be moving there in a month. The people I purchased it from activated the sim nd ad...

Anglo by Level 1: Joiner
  • 3418 Views
  • 23 replies
  • 0 kudos

Unlock old phone

I have changed from using a PAYG sim card on a Samsung GT C3590 to a monthly contract with you with a new sim card on a Samsung Galaxy S8. I now want to use the old phone with a PAYG sim card from a different provider i.e. Asda. Having inserted the n...