This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bolt ons

Go to solution
PaulineE
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎21-12-2018 06:01

‎21-12-2018 06:01

I’ve just added 500mb data as a bolt on to my account but it doesn’t appear to have been added to my account
Message 1 of 4
811 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 150633 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎21-12-2018 06:54

‎21-12-2018 06:54

Hi @PaulineE if it hasn't appeared by 8.00am call 4445 and speak to customer service to check on it .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
805 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 150633 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎21-12-2018 06:54

‎21-12-2018 06:54

Hi @PaulineE if it hasn't appeared by 8.00am call 4445 and speak to customer service to check on it .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
806 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 94937 Posts
  • 611 Topics
  • 7088 Solutions
Registered:

‎21-12-2018 23:57

‎21-12-2018 23:57

Is this showing on your account now @PaulineE?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 4
764 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

‎24-12-2018 10:19

‎24-12-2018 10:19

Hi @PaulineE, is it now showing on your account, or did you get a chance to contact Customer Service since you last posted?

 

to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
signature

Message 4 of 4
751 Views
0 Kudos
Top Kudoed Authors
View all
Top