Solved: Bolt ons

PaulineE · ‎21-12-2018

I’ve just added 500mb data as a bolt on to my account but it doesn’t appear to have been added to my account

MI5 · ‎21-12-2018

Hi @PaulineE if it hasn't appeared by 8.00am call 4445 and speak to customer service to check on it .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-12-2018

Hi @PaulineE if it hasn't appeared by 8.00am call 4445 and speak to customer service to check on it .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎21-12-2018

Is this showing on your account now @PaulineE?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎24-12-2018

Hi @PaulineE, is it now showing on your account, or did you get a chance to contact Customer Service since you last posted?

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