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Big Bundle

Sana71878
Level 1: Joiner
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Hi does anyone know how to cancel a Big Bundle? I topped up and 02’s charged me for the money I topped up for a big bundle when I don’t want this.
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Sana71878
Level 1: Joiner
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Would I need to get another bundle if it does expire for me to top up and use credit as normal?
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MI5
Level 94: Supreme
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@Sana71878 

You can only use credit for out of allowance use whilst a bundle is active.

You can't use credit at any other time on a bundle tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 12
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