@Sana71878
You can only use credit for out of allowance use whilst a bundle is active.
You can't use credit at any other time on a bundle tariff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.