on 15-06-2021 12:39
Hi,
I recently changed my Big Bundle to get a better deal. I'd specifically let my credit get down to zero & then credited my phone once I'd changed my bundle. However, as soon as I'd done that, it took the usual balance off my phone (£10) for my old bundle & within the next 2 minutes, it took another (£10) for my new Big bundle. So basically, I've been charged for both!
How do I resolve this? The O2 website is useless in gettting answers.
Any help would be appreciated thanks.
Solved! Go to Solution.
on 15-06-2021 12:53
on 15-06-2021 12:53
on 15-06-2021 12:53
on 15-06-2021 12:53
on 15-06-2021 13:12
on 15-06-2021 13:12
Thanks for your assistance. Greatly appreciated. I'll give them a call.