- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Age restriction
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 22-02-2020 06:38
Re: Age restriction
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 22-02-2020 08:31
Have you rebooted your phone since?
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Age restriction
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 22-02-2020 08:34
They probably haven't removed it then. You will need to go back to the shop
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
Or you could give customer services a call and explain what's happened and see if they can lift it again
Re: Age restriction
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 24-02-2020 12:08
Hi @Justasjanulis19 , how are you getting on with this since you last posted? Did rebooting help with the restriction? If not, any help from customer service as adviced by @Cleoriff above? Let us know if you need any additional help at any point.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?