Solved: adding another phone to my account

sup · ‎10-02-2020

hi i have added another mobile phone to my account my phone is on a set tariff the other phone i want as pay as you go but linked up to same account,but the thing is i cant seem to register it and its driving me crazy lol can anyone please help tya

MI5 · ‎10-02-2020

@sup

Firstly register the SIM with your email address for a MyO2 account.

Once you have done this you can then merge with your existing contract by choosing "Bring in other products" from the MyO2 homescreen.

http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/My-O2-Website-Guide/ba-p/1014311

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-02-2020

@sup

Firstly register the SIM with your email address for a MyO2 account.

Once you have done this you can then merge with your existing contract by choosing "Bring in other products" from the MyO2 homescreen.

http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/My-O2-Website-Guide/ba-p/1014311

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎11-02-2020

Hey @sup , how are you getting on with this? Let us know if you need any additional advice or if you're good to go!

sup · ‎25-02-2020

Hi thankyou got it sorted now :relieved

MI5 · ‎25-02-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎25-02-2020

@sup wrote:

Hi thankyou got it sorted now :relieved

Perfect! Thanks a lot for coming back to let us know you're sorted.

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