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Activating SIM

DW1969
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

HI,

 

I am trying to activate a data only SIM for a tablet which I purchased a couple of months back. The expiry on the card is **Personal info**20 so there is plenty of time.

 

I went to mbb.o2.co.uk but had the following error message

 

'Could not add device - An error occured while attempting to add the device, it may already be registered or isn't a valid number, please check the number and try again or come back later'.

 

The SIM is brand new and unregistered

I have checked the number

I have come back later

 

Any suggestions please?

 

 

 

 

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jonsie
Level 94: Supreme
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Registered:

That is the correct website to activate and register your details and mobile number

I think you need to call customer service

Try any of the numbers here:

Guide: Coronavirus Community Help and Support 

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