4445/202 redirect to top up when I want to talk to support

[manos89]

I am trying to top up, and every time the transaction is declined (have tried multiple cards). 
I tried to call support, but the only option when I used the two numbers was again to top up - again it didn't work, and didn't give me any way to talk to someone. 

[pgn]

Guide: How to find help & contact O2 if you need to talk to O2, and other known good ways to top-up here, @manos89 Guide How to Top Up (PAYG) - the website near the end usually works if you are really stuck!

This page gets you to Web Top-up, you do not need to sign in to use it, but be sure to enter your mobile number correctly! https://www.o2.co.uk/topup

Good luck!

[MI5]

@manos89 

for general info, 202 is for pay monthly phones, not PAYG.