on 15-01-2019 11:30
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 16-01-2019 21:39
Follow the link above and you'll find an email address to the company. I would be distrustful to call them. I wrote an email, they investigated and promised to give me money back. Plus, I requested to remove me from their data base immediately- otherwise, we could have this problem again. It's not just the money, but the fact that they can charge you whenever they need funds. Good luck!