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on 27-12-2020 13:09
shocking customer service recieved today , called to get some help spoke to the business help team and we got cut off. I didnt get a call back i called again and explained i brought a phone off auction i need a unlock code but was told sorry as im not the account holder they wont help me but the account holder have gone in to liquidation.
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on 27-12-2020 13:29
You just need an O2 sim card to register the phone with your details, then submit the request.
Guide: Unlocking an O2 phone to use a different SIM card
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on 27-12-2020 13:29
You just need an O2 sim card to register the phone with your details, then submit the request.
Guide: Unlocking an O2 phone to use a different SIM card
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-12-2020 12:33
So do I need to get a 02 sim and then request for unlock code for free how quick can this be done
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on 29-12-2020 12:40
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on 29-12-2020 12:40
Usually 4 to 5 days but the code has to come from the manufacturer, so may be delayed at this time of year.
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