Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Samsung Watch 3 Disconnecting from air

Hi, Been trying to contact o2 but have better chance speaking to the Queen! I have bought a samsung watch 3 from o2 & added it to my plan with airtime. I set it all up, comes up on my watch 4G with a signal bar then a few minutes later it disconnects...

Kieran22 by Level 1: Joiner
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I have a PAC code! How do i contact O2???

I have a PAC code from EE! Want to keep my old number but i cannot get through to anyone at O2 to give it to! It’s been 2 weeks and I’m going to lose my old number at the end of the month

Amers by Level 1: Joiner
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Terrible Reception - IG3

Hi, I joined o2 from Vodafone 3 weeks ago now and despite the coverage map saying I have great indoor and outdoor reception, that really isn't the case. My phone is constantly connected to wifi calling, without it calls are broken, inbound calls go t...

Snaeem155 by Level 1: Joiner
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Resolved! Next day delivery

I ordered an iPad Pro last Sunday ( 10th jan ) and it said I would get next day delivery. However it still hasn’t arrived yet . My friend ordered an Apple Watch and it came the next day ? Why is mine taking so long ?

Keira1 by Level 1: Joiner
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device received in error

i have received a tablet & sim card via dhl today which i did not order. keep getting cut off on the phone to o2 & online help is no good. anyone else had this issue & if so, what was the result ?

dingus123 by Level 1: Joiner
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Resolved! Insurance claim

I have lost my device which I purchased from O2. The insurance company has asked me to provide a document with my name which has the IMEI number, the make, model of the phone. How can I get hold of this?

RHa by Level 1: Joiner
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Resolved! insurance

Hi tomorrow i have phone collection to submit insurance claim, Do i need put insurance department adress on envelope, or stickers from courier will be enough?

grigo by Level 1: Joiner
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Resolved! ESIM with number

Hi,I have my own iPhone XR and a separate work phone owned by the company I work for. I’m leaving the company but they have said I can keep the number but I have to give the phone back. I want to get an eSIM on my iPhone with the company number and a...

Jmutton by Level 1: Joiner
  • 631 Views
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Resolved! Disney + not showing on o2 account

I have signed up for the disney+ offer on my o2 account using the direct link. When i press activate on my o2 account it says the code has already been used but when i log into my disney account it says o2 subscription. However on my o2 account it sa...

Jess by Level 1: Joiner
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