possible scam

[JonathanTrigg]

I had a call the other day on my mobile from someone claiming to be from O2 and that my account was eligible for a 40% discount but I needed to speak to a sparate tem to confirm my account details ( I was not asked for my bank details )- I even got a text from O2 wuith a code- What I cannot understand is how and why is O2 offerign a discount - O2 do not give away anything - of course there is nop number I can call !! . Was this genuube and if so why cannot they email ahead ? would welcome any other's views or oipinions .Thanks 

[madasaf1sh]

@JonathanTrigg 

This is 100% a scam, and you should report it to o2 send the number to 7726

O2 will not contact you to offer you a discount, and if you gave over the code then you need to change all your passwords on myo2, as the scammers have full access to your account. 

I would also recommend reporting this to Action Fraud. 

[Cleoriff · Accepted solution]

@JonathanTrigg 

It's a well known scam.

O2 are not offering 40% off or any free gifts.

Block the number and report it free to 7726.

DO NOT follow any links or enter any information.

O2 advice here   https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing

https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229