Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! wrong payment

I was charged £32.22 twice this same November. I need you to update and refund my money that I was charged twice. URGENT.

Dudu123 by Level 1: Joiner
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  • 1 replies
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Resolved! Billing

I can’t get in to pay my sim bill I’ve paid my device bill with no problem I’ve tried to contact o2 but it just puts me through to billing them cuts me off

LynneB74 by Level 1: Joiner
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Resolved! payment and billing issues

Hi, been trying to pay my bill for last few days but I'm unable to neither on website nor mobile app. I can't find customer service phone number either. Got a message my phone service will be restricted now due to unpaid bill, but hw can I settle it?...

Resolved! 5G

Any idea when 5G will be available in Pontefract?

Bertie123 by Level 1: Joiner
  • 206 Views
  • 1 replies
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Resolved! Change of mind policy

HiI recently upgraded from the iPhone XS Max to the iPhone 12. I don’t like the smaller screen and would like to upgrade to the 12 pro max instead. I know I have 14 days to return but I noticed a small scratch on the back of the device. Will this cau...

Y2DTL by Level 1: Joiner
  • 367 Views
  • 1 replies
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Resolved! Data Roaming

I am going to France and want to know can I add a bolt on for data roaming how do I add it on?

DianeF08 by Level 1: Joiner
  • 265 Views
  • 1 replies
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Resolved! Is this a scam text or genuine?

I received the following - “Your verification code is :xxxx. O2 UK.” This text came From 02 UK The x’s are actual numbers but redacted for obvious reasons. I have changed my password and security questions etc and the codes from them came to the exac...

Chat option

There was a chat option about a year ago and now it is either hidden or no longer available. I have some questions about renewing my contract but I don't want to call to India or go to the nearest O2 store. Chat was the most convenient way of contact...

Resolved! LED "Spot" on screen (Galaxy ZFold 3)

Hi Folks, Just tonight (About 30 minutes ago) noticed some sort of a LED "spot" on my screen.It's not there when the screen is off, but I do notice when the screen is off and I look very closely, there almost looks & feels to be the tiniest of "dent"...