Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Phone microphone not working

Hi I seem unable to hear sound on incoming or outgoing calls. My other apps for sound are working okay

Resolved! Voicemail.

I once thought o2 was a good network but I am thinking the opersit now because it use to be when you forget your voicemail pin you just have to phone customer service to reset it but not anymore you now have to send RESET to a number but you the thin...

Resolved! SANTANDER Text Scam

Thought I would share the following as I am not a Santander customer!Text received from +44 7568 959740 today SANTANDER ALERT: On 13/04 at 20:20 you added a device from your account. If this wasn't you please visit [URL link provided].Number blocked ...

Resolved! Discount

Hi, Today I received a called from 0344 809 0202 stating I am being offered a 50% discount on my monthly tariff as a way to support people through the pandemic. They sent me 2 texts, one with a code and they kept asking me to clarify the code but was...

Resolved! Disney+ 3months offer

I just tried to claim the offer for 3months free Disney+ but T&C highlights everywhere that 12months offer is only valid on eligible Samsung devices. But that's not the offer I am trying to claim. I can't find any details for 3months offer only. Coul...

Resolved! New Gear, No Idea

Good afternoon, I was switched to O2 last week and sent a new SIM, as I wanted to keep my old Virgin Number I sent over my PAC Number as requested. I have not heard anything yet other than the arrival of the SIM. My question are around when do I swap...