Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Lies, Lies and more Lies

Purchased a Iphone 13 before Christmas as a gift for my wife.Didn't arrive when they said it wouldCancelled it on Christams eve and purchased from Apple. O2 still sent the phone after Christmas.Spent 3 hours on 3 calls to get the phone returnedReturn...

Resolved! Is it just me, or is customer service the worst ever?

I have been with O2 18 months and find their customer service the worst I have ever experienced. I have used 3, EE, smarty, Lebara within recent years.Usually the chat is down and the helpline slowwwwwwwwwwwwww.... to answer.Does anyone have a way to...

thurstan by Level 1: Joiner
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Nuisance texts

Hi I had to change my phone number due to nuisance calls. This was successful but 'unwanted contacts' can still send me texts messages on the old number. When I text someone this is also stating my old number... can someone please help? Thank you!

Andy1515 by Level 1: Joiner
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Resolved! Unbar adult content

Hi I’ve been waiting all morning for you to unbar me because I can’t get on to adult stuff on Google, it says it’s blocked by my browsers, network or device, I’ve checked my device, no worries so can you unbar me cause I need you to thanks

Tris by Level 1: Joiner
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Resolved! URGENT!!!!! Credit File related topic

I had been contacting O2 customer service since10 Feb to enquire about a transaction which is not reported on my credit file. Since I am in a process of communicating with my bank and they will need an official letter saying my account is clear with ...

JD-Law by Level 1: Joiner
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